Welcome to www.munaandluchi.com

By accessing and using our website and purchasing our plant-based, organic hair care products and/or utilizing our trichology services, you agree to be bound by these Terms and Conditions.

Please read them carefully.

1. Products and Services: We offer plant-based, organic hair care products for sale. Muna & Luchi Care Services also provides trichology consultation services. Details of these services, including pricing and scheduling, are available on our website or upon inquiry.

2. Ordering and Payment: By placing an order through our website, you are offering to purchase the products at the prices indicated, subject to availability. All prices are listed in Nigerian Naira (NGN) and are subject to change without notice. Payment must be made through the accepted payment methods specified on our website. We reserve the right to refuse or cancel any order at our discretion.

3. Shipping and Delivery: Our shipping policies, including delivery times and costs, are outlined on our [FAQ ADD LINK} page. We will make reasonable efforts to deliver products within the estimated timeframe, but we are not liable for delays beyond our control.

4. Returns and Refunds: Our return and refund policy is detailed on our [Link to Returns/Refunds Policy Page, if applicable] page. Please review this policy carefully before making a purchase. Generally, due to the nature of our products, returns may be subject to specific conditions.

5. Trichology Consultations: Trichology consultations are for informational and guidance purposes only and do not constitute medical advice or treatment. * Any recommendations made during a consultation are based on the information provided by the client and our professional assessment. Individual results may vary. Fees for consultations are as specified at the time of booking. Cancellation and rescheduling policies will be communicated during the booking process.

6. Intellectual Property: All content on this website, including but not limited to text, images, logos, and product names, is the intellectual property of Muna & Luchi Care Services and is protected by applicable copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

7. Disclaimer of Warranties: While we strive to provide accurate information, our website and its content are provided on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our products will be suitable for all individuals or that the use of our products will achieve specific results. Individual results may vary.

8. Limitation of Liability: To the maximum extent permitted by law, Muna & Luchi Care Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of our website, products, or services.

9. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

10. Changes to these Terms and Conditions: We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

11. Contact Us: If you have any questions or concerns regarding these Terms and Conditions, please contact us at munaandluchi@gmail.com. . By using our website and purchasing our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.